Professional Crisis Management Association

The PCMA trains and certifies professionals worldwide in managing severe behaviors, from children’s tantrums to adults' physical aggression—events we define as 'Crisis'. Unlike other programs that start at de-escalation, our certification emphasizes prevention and is grounded in positive reinforcement to avert escalation altogether. Rooted in applied behavior analysis and aligned with trauma-informed care principles, PCM is the only fluency-based crisis management training globally. Utilized in educational and human services settings, it stands as the most effective, safe, and humane solution available for crisis management.